Product Information

🔹 What is the Raindrop Aroma Humidifier?
The Raindrop Aroma Humidifier (Model V56) is an ultrasonic humidifier and aromatherapy diffuser designed to simulate the soothing effect of falling raindrops while moisturizing the air and dispersing essential oils.

🔹 How does the raindrop effect work?
The device uses ultrasonic vertical atomization, lifting water droplets and allowing them to fall back naturally, creating a calming rainfall effect.

🔹 What are the product specifications?

• Model: V56
• Power Input: 24V / 650mA (Direct Current)
• Water Tank Capacity: 350mL
• Spray Amount: 10-30mL/h
• Net Weight: 650g
• Size: 5.7 × 5.7 × 7.4 in (145 × 145 × 189mm)
• Colors Available: Wood color, Black

🔹 Can I use essential oils with the humidifier?
Yes! The humidifier supports essential oils. Add 2-3 drops of your favorite essential oil into the water tank to enjoy aromatherapy benefits.

🔹 Does it make noise during operation?
The humidifier operates quietly, but you may hear a soft sound from the atomizer, which is normal.

🔹 Does it have an automatic shut-off feature?
Yes! The humidifier automatically shuts off when the water runs out, ensuring safe and worry-free use.

🔹 What should I do if the raindrop effect is weak?

• Ensure that there is enough water in the tank.
• If the water level is normal but the rain is weak, gently tap the top of the humidifier to improve flow.

🔹 Can I use tap water in the humidifier?
It is recommended to use pure or distilled water to prevent impurities from damaging the atomizer.

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Usage & Maintenance

🛠️ How do I clean the humidifier?

• Empty the water tank regularly.
• Wipe the inside with a soft cloth.
• Avoid using harsh chemicals or submerging electrical components in water.

🛠️ What power adapter should I use?
Always use the original 24V / 650mA adapter provided. Using other adapters may affect atomization or damage the device.

🛠️ Why is there less mist or no mist coming out?

• Make sure the water level is sufficient.
• Check that the nozzle and atomizer are clean.
• Ensure the power adapter is properly connected.

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Shipping & Delivery

🚚 Do you offer free shipping?
Yes! We offer Free Shipping within Europe.

🚚 How long does delivery take?

• Delivery takes 10 to 14 days within Europe.
• In rare cases, it may take slightly longer due to courier delays.

🚚 Do you ship internationally?
We currently only ship within Europe. For international delivery, please contact us (extra shipping fees may apply).

🚚 Can I track my order?
Yes! After your order is processed, you will receive a tracking number via email.

🚚 What if my order is delayed?
If your order is delayed beyond the expected timeframe, please contact our support team for assistance.

🚚 Do you ship to P.O. boxes or APO/FPO addresses?
No, we do not ship to P.O. boxes or APO/FPO addresses.

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Returns & Refunds

💰 What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied, you can return the product within 30 days for a full refund. See our Return & Refund Policy for more details.

💰 How do I request a refund?
Email us at info@aromaroyale.com with your order details, and our team will assist you.

💰 Can I exchange my product?
If your product is damaged or defective, we will replace it free of charge. Just send us photos of the issue for verification.

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Customer Support

💬 How can I contact customer support?
📩 Email us: info@aromaroyale.com
📍 Our Office: Aroma Royale HQ, Estonia, Kivila 14-27, Tallinn, 13917

🕒 Support Hours:
📅 Monday – Sunday: At any time when we are not sleeping, and we are never sleeping! :)